APARTMENT RESIDENT SUPPORT


How can we help?

 

Resident Account

Log into your Resident Portal Account to set up online or recurring rent pay, submit a work order and more!

FAQs

  • The best way to contact your management provider is to contact the property office directly. You can do this anytime online through your ResidentPortal Account, or by calling your office during its listed business hours. Visit our Portfolio to find your community's phone number and website.

  • Click here to set up your ResidentPortal Account for the first time.

  • You can pay your rent online, set up automatic or recurring payments, or check the status of a previous payment, by logging into your ResidentPortal Account.

  • If you feel there is an issue with your account balance, please contact your community’s office, and our team will be happy to assist you.

    Visit our Portfolio to find your community's phone number and website.

  • Submit a maintenance request anytime or check the status of a request by logging into your ResidentPortal Account.

  • We offer 24-hour emergency maintenance support. If you have a maintenance emergency, please call your community’s office and follow the prompts to be connected with an on-call maintenance technician.

    Visit our Portfolio to find your community's phone number and website.

  • Download a copy of your lease agreement by logging into your ResidentPortal Account or contact your community's office for support.

  • Our communities are pet-friendly! Pets are limited to two per home and some breed and size restrictions apply. A non-refundable pet fee and additional monthly pet rent are required.

  • Yes! All interior areas—both communal and residential—are smoke-free. Violations will result in a $500 fine.

  • Visit our Apartment Portfolio for a full list of communities we currently manage. You can even filter for apartments and search by location!

  • Start by exploring the communities we manage. Once you’ve selected the community you're interested in, visit the community website to apply online or call or visit the leasing office for more assistance.

  • At LINK, we adhere to all fair housing practices. This means we can’t advise you on if you will or will not qualify. If you’re interested in leasing at a community we manage, we invite you to review our Resident Selection Criteria and make the choice that’s best for your individual situation.

  • Yes! LINK and the communities we manage are proud to support our civil servants and armed forces. We offer waived application and administration fees to all active-duty military, veterans and spouses.

  • Absolutely—we go to great lengths to comply with the Fair Housing Act. We support Equal Housing Opportunity and encourage users of our sites to follow appropriate guidelines to comply with the Fair Housing Act, as well as any applicable state and local regulations. All property rental offers are available on an equal opportunity basis.

  • Yes! Love your community and want to recommend it to your friends or family? We want to say thank you with a $200 Resident Referral Reward. Find full details here or contact your leasing office.

  • We're glad you're interested in joining our team and can't wait to connect with you! Visit our careers page to see all openings and opportunities at LINK!

  • Yes! If you’re a licensed Realtor and looking to help your client lease their next home, we offer a program designed just for you. Learn more about our Realtor Referral Program.


Resident Support

Have a question not answered here? Contact your community office directly for the best support. Visit our Portfolio to find your community contact information.